Legal
Privacy Policy
Last updated: April 7, 2026
CTRL ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We may collect the following types of information:
- Account information — name, email address, and password when you create an account.
- Venue and DJ profile data — business name, contact details, and preferences.
- Transaction data — song bids, bid amounts, and payment records processed through our platform.
- Usage data — pages visited, features used, device type, browser, and IP address.
- Communications — messages you send us via email or support channels.
2. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve the CTRL platform.
- Process transactions and send related confirmations.
- Send service updates, security alerts, and support messages.
- Monitor and analyse usage trends to improve user experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share information with:
- Service providers — trusted third parties who assist in operating our platform (e.g. payment processors, cloud hosting).
- Legal authorities — when required by law or to protect the rights and safety of our users.
- Business transfers — in the event of a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
5. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights including:
- Access to the personal data we hold about you.
- Correction of inaccurate data.
- Deletion of your data ("right to be forgotten").
- Restriction or objection to processing.
- Data portability.
To exercise any of these rights, contact us at cj.hunter221@gmail.com.
7. Cookies
We use cookies and similar tracking technologies. Please see our Cookie Policy for full details.
8. Children's Privacy
CTRL is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of CTRL after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at cj.hunter221@gmail.com.